Les Schwab Tire Center

Great service. Kobo was super helpful. Used great communication when he broke the bad news to me that what I thought might be a free patch was not fixable, and told me my options for replacements. He’s very knowledgeable and was patient with all of my questions. Highly recommend him! Overall, a great tire shop. The service was quick and the waiting room was clean.

I came by with a blown tire, with not the proper tools to put a spare on. The first person I interacted with said they were too busy and I would need a tow to the other Les Schwab. And while I was in my car waiting for my tow, Jesse came by and asked what I needed. I explained the situation and he told me he could help me and to cancel to tow truck. He honestly saved the awful day I was having. Jesse was amazing and made my awful day so much better, I’m so happy he was willing to help me. The 5 stars goes for him and him alone.

EVERY time I have been here they have mixed something up or left me in a bind. This is the third awful experience that I've had with Shoreline Les Schwab and I'll never be back. I used to take my cars to the Lake City location but I moved 5 blocks away from this one and I will definitely be making the trip 5 miles to avoid the hassle with this location. Most recently, I bought a new vehicle and wanted to swap tires with my old vehicle. I asked them to take a look at the brakes and alignment then let me know when they were ready to have me come down with my old vehicle to swap tires. They called me to come down and by the time I got there, they told me that they hadn't checked…

We had the battery replaced here a few weeks ago, and just the other day, the car was completely dead. No lights, nothing. We jumped it, planned to charge the battery by driving on the freeway. But then, the car just died all of sudden while driving on a busy road. We jump start the car succesfully and it died again. Seriously dangerous. After some frantic Googling while stranded, I found out the problem: the battery terminal was loose. Like, really loose. Apparently, the battery they fitted has smaller terminals, so the screw won't tighten. This is completely unacceptable and unprofessional, I'm really disapointed with Les Schwab, and I won't be recommending them to anyone.

Was towed in at 3:30 they didn't even call me up to the counter for pricing or approvals till 4:30. Once I approved 4 new tires they said would be about an hour....... at 4:30 they said that. Now it's 6:45 and I'm still waiting for it. There seems to be no hurry in this place. Seriously don't come here if your in a hurry. I've seen multiple ppl come in get stuff handled and leave in the time I've been here. Maybe it's cause I'm in a work van and not a priority but now I'm late for dinner with oldest and wife cause they don't seam to have any reason to get me in and out.🤷‍♂️ Hopefully I don't have to come back anytime soon.